Refund policy

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Free trial

Every subscription starts with a 7-day free trial. Cancel any time during the trial from Settings and you will not be charged.

After the trial

Once the trial ends, your card is charged $59.99 and billed monthly until you cancel. Charges already processed are non-refundable except as described below.

Cancellations

Cancel any time from Settings. Monitoring continues until the end of the billing period you already paid for; you will not be charged again after canceling.

Exceptions

If Glucoalarm experiences an extended outage on our side that materially prevented alerts from being delivered, contact support and we will review a prorated refund for the affected period.

Refund Policy | Glucoalarm